Support Services

More than just a supplier, we’re a partner to your success; providing you with ideas, solutions, and the support to solve the most demanding automation and electrical challenges.

Rockwell Automation TechConnect™ Support Agreements

Rockwell Automation TechConnect™ Support Agreements

Do you have technical issues that inhibit production performance?

Rockwell Automation TechConnect™ Support Agreements provide you with immediate access to the tools and resources you need to quickly resolve issues, improve training, and streamline software updates.

Learn More

Dedicated Inside Sales

Dedicated Inside Sales

Working Together, Working Local. We pride ourselves on understanding your unique business needs. When you call, you don’t get routed to an anonymous call center. You get a trusted partner dedicated to knowing you and your business.

Emergency Support Line

Emergencies happen after hours, call us!

After Hours Emergency Support: 214-662-0974

We understand that emergencies happen after hours. We are here for you anytime you need us 24/7, call us on our emergency line and we will be there to help you through. 

Knowledgebase

Knowledgebase

Products and technologies are becoming more complex every day. Check out the knowledge base for technical and process-related frequently asked questions.

Total Cost of Ownership Programs

Total Cost of Ownership Programs

Discover new ways to improve efficiency and profitability. We can customize a program designed to improve cost savings, inventory management, processes and productivity, technical support, training, and more.

Other Services

Asset & Infrastructure Services

Help for the entire asset lifecycle of your equipment. Reduce costs and optimize productivity by proactively planning and managing your automation and electrical assets – from design to installation, configuration, inventory, upgrades, repairs, and disposal.

View Service

Manufacturing Technology Services

Modern manufacturing is smart manufacturing. It's the integration of devices, controls and information across the enterprise, connecting the plant, site, facility and the people working there. We can help you get there.

View Service

E-Business Services

Online access to everything you need to purchase and manage your account when, where, and how you need to support your operation.

View Service

Logistics & Project Management Services

The products you need, when and where you need them. Our dedicated team of professionals takes the challenge out of getting material on-site for your next project.

View Service

Workforce Services

Training and Safety - Your number one asset is your people. Keeping them up-to-date on the latest technology and trends, helps keep them safe and increases efficiency and productivity.

View Service

Energy Services

You need a partner, not just a product. We develop lighting and energy solutions customized for your application. We’re with you through every step of the project - helping you Understand, Audit, Design, and Implement.

View Service

Need help finding the right set of services? 

Connect with one of our services specialists to help identify the mix of asset lifecycle, network and information or safety services that can help you get to where you want to be
Connect and Set Up