Get More From Your TechConnectIQ Support

Your TechConnectIQ agreement is just the beginning. We help you get more value with local expertise, personalized support, and the resources you need to keep your operations running.

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More Than Technical Support

TechConnectIQ gives you access to Rockwell Automation's technical expertise, software updates, knowledgebase articles, and support resources.

We're here to help you go even further. Whether you need help understanding your support options, navigating available resources, or connecting with the right experts, our team works alongside you to make sure you get the full value of your TechConnectIQ investment.

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The Future of Support is Here

TechConnectIQ℠ introduces a simplified support experience with flexible service tiers, improved tools, and easier access to the technical expertise your team depends on.

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24/7 Expert Access

Get faster answers with around-the-clock expert support.

Streamlined Product Family Support

Hardware support no longer is an additional purchase, providing you with one unified support contract.

Modernized Digital Experience

Access a unified portal with enhanced features to simplify access to support.

AI Self-Service

Find answers faster with modern, AI-assisted self-service tools.

Scheduled Callback/ Click to Connect

Submit questions, chat live, or engage with experts directly from the MyRockwellAutomation portal.

TechConnectIQ Support Overview

The redesigned and flexible TechConnectIQ program has three support tiers to provide the right support for your unique operations.

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Resources

Support For Your Entire Operation

Flexible support agreements designed to help reduce downtime, simplify support management, and keep your operation moving.

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