24/7 Expert Access & AI Self-Service
Faster answers through around-the-clock expert support and modern, AI-assisted digital tools.
Get More From Your TechConnectIQ Support
Your TechConnectIQ agreement is just the beginning. We help you get more value with local expertise, personalized support, and the resources you need to keep your operations running.
Connect With a Specialist
More Than Technical Support
TechConnectIQ gives you access to Rockwell Automation's technical expertise, software updates, knowledgebase articles, and support resources.
We're here to help you go even further. Whether you need help understanding your support options, navigating available resources, or connecting with the right experts, our team works alongside you to make sure you get the full value of your TechConnectIQ investment.
We're here to help you go even further. Whether you need help understanding your support options, navigating available resources, or connecting with the right experts, our team works alongside you to make sure you get the full value of your TechConnectIQ investment.
The Future of Support is Here
TechConnectIQ℠ introduces a simplified support experience with flexible service tiers, improved tools, and easier access to the technical expertise your team depends on.
Explore What's New
Streamlined Product Family Support
The TechConnect offering has reabsorbed software support, so it's no longer a separate purchase. One unified support contract.
Modernized Digital Experience
Simplifies help access through a unified portal designed for the modern workforce.
TechConnectIQ Support Overview
The redesigned and flexible TechConnectIQ program has three support tiers to provide the right support for your unique operations.
Watch Full Overview